Analytics and Monitoring Platform
Led the strategy for an analytics and monitoring platform with automated health and business metric alerting. Cut issue detection from 2 days to 5 minutes.
2d -> 5m Issue detection
Context
Issue detection across products was slow and reactive. Teams typically learned about platform or business metric degradation through user complaints or manual reporting, with detection taking up to 2 days. This delayed response time and amplified business impact.
Approach
- Led the strategy for an analytics and monitoring platform with automated alerting on health and business metrics.
- Defined alerting logic for both technical health and business KPIs (retention, revenue, engagement).
- Partnered with Data and Engineering to build automated alert pipelines integrated into existing workflows.
Result
- Reduced issue detection from 2 days to 5 minutes.
- Significantly cut business impact from platform degradations.
- Eliminated engineering dependency for data access on routine investigations.